Reports and emails
Everything generated for this date, and the email bundles built from it. Nothing sends until you approve it.
Report tools
Each tool runs in this browser on the files you attach. Submitting a rollover runs the matching tools automatically; open one here to run it by hand.
Generated reports folder by stage, then by report
Recent reports by report type
What goes into each email
MOD Flash — Flash report, Duty Log, Open Folio (Excel and Opera), Recruitment tracker, Breakfast reports, No Show report, Arrivals VIP by name, Past and Future forecast (3 months).
Sent separately — Adjustment report (with signed documents), Key Log (Excel and log sheet), Drivo reports, NP Checklist, Travel Ease Solutions rates and availability.
F&B / Chef — Breakfast Excel report, Breakfast packages in Opera, Members complimentary breakfast, DCJ list in house, Team list in house.
Weekly, Sundays — "Skip the clean" Excel report.
Sign-off
Night Manager submits each line, then Front Office Manager, Finance and General Manager approve in turn. The server checks every role.
Modules in this department
Front Office
Open folio balances, checked day over day.
Modules in this department
Reconciliation
Opera has no whole-stay revenue report, so each of these rebuilds the stay from the daily Rate Amt. lines. Two run right here on your own exports.
Modules in this department
Buzzouts
One tap to log a manual boom-gate open. Drivo shows the negative balance as lost revenue the moment staff buzz a car out by hand; this replaces the Excel sheet.